Orders placed after 1pm EST will be processed the next business day. Deliveries can take anywhere from 2-10 business days to be delivered depending on location.
Please be aware that by law packages can not be left unattended and must be signed for upon delivery by an adult 21 years and older. If no one is available to sign or accept the package, two more attempts will be made before the item is shipped back. In the event that the item is shipped back and you wish to cancel the order shipping will not be refunded. If the order is still desired an additional shipping fee must be charged.
Please contact our representatives for shipping during the holidays as this might delay the timeliness of your delivery.
All orders placed on our site are subject to product availability and will be shipped according to our shipping policies. In the event your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.
Due to state law we are only permitted to ship to the following states:
As mentioned above, all orders are subject to product availability and will be available for pickup (as designated in the order) according to our pickup policies. We will use the email address provided with the order to contact you when your order is ready for pickup. At pickup, the person who placed the order must be present and display valid State or government issued identification along with the credit card used as payment for the order. If after 14 days the order has not been picked up by the customer, we will attempt to notify you by contacting you with the information provided at the time the order was made. We reserve the right to cancel the order, return the products or other goods, and if we do that, to issue a credit to your credit card account (the one used to place the order) in the amount of the charge corresponding to the intended purchase. Individual bank policies will dictate when this amount is credited to your account. Please review the Shipping Information page in our Customer Service section for additional information on in-store pickup of orders and policies.